This Privacy Policy applies to information that each of SKINCOMM® Singapore Private Limited, subsidiaries and affiliate entities worldwide (individually and collectively referred to herein as "SKINCOMM®", "we", "us" or "our") collects from you.
The types of personal information we may collect, and hold vary depending on the nature of our interaction
with you and may include:
when you browse and/or use any of our services on our websites or
system;
when you accept cookies on your devices;
when you register as a customer or an associate
with us through an application form, whether paper or electronic form;
when you carry out transactions at
our retail centre and on our websites;
when you interact with us via phone calls, SMS, messaging apps,
face-to-face meetings, social media platforms and emails;
when you are contacted by, and respond to, our
marketing representatives and/or customer service officers;
during CCTV recordings when you visit our
retail outlets/lifestyle centres;
during photo or video taking at events; or
when you submit your
personal data to us for any other reasons
We typically collect your personal information directly
from you. On some occasions, we may collect your personal information from third parties such as payment
platform providers.
SKINCOMM® is committed to protecting your privacy. This Privacy Policy explains the types of personal
information we collect, how we use that information, who we share it with, and how we protect that
information.
Please read the following carefully to understand our views and practices regarding
your personal information.
What personal information do we collect from you and how do we collect that information?
Regarding matters specific to the internet
Among several other security control measures, SKINCOMM® implements the following industry best-practices to
ensure your personal data with us are safe:
Firewall to protect the systems against unauthorised
access from the Internet.
Secure Socket Layer (SSL) encryption to secure your data during its
transmission over the Internet.
Where applicable, advanced antivirus solutions are actively monitoring
and protecting SKINCOMM® systems from the work of malicious software and attacks.
We do not store
your credit card information. The credit card information you provide while transacting with us is solely
used for effecting payment from you to us; which may involve third-party financial institutions, who
implement industry-standard security mechanism.
While we endeavour to protect our systems,
website, operations and information against unauthorised access, use, modification and disclosure, due to
the inherent nature of the Internet as an open global communications vehicle and other risk factors, we
cannot guarantee that any information, during transmission or while stored on our systems, will be safe from
intrusion by others, such as hackers.
How long do we keep your personal information?
How do we protect your personal information?
SKINCOMM stores and retains your personal data for as long as you remain as you are an associate and customer. Your personal data will be removed from our system 10 years after you explicitly express your intention in writing to terminate your associateship or your associateship is terminated due to any other reasons. If your associate account has been inactive for 10 years, your personal data will be removed from our system.
You may withdraw your consent for the collection, use and/or disclosure of your personal data by sending an
email to our Data Protection Officer via email or approach our Customer Service Officer at our retail centres.
However, we may not be able to continue providing the services to you if consent is withdrawn and we may need
to terminate your existing associateship with us.
If you would like to change your consent to
receive marketing and promotion information from us, you can either approach our Customer Service Officer at
our retail centre or send an email to confirm your intention.
You may access your personal data
(eg. membership information, group performance information such as product sales history and your incentive
points) and correct your contact information upon your login to your associateship dashboard. If you would
like to request to access/correct other personal data, or if you have any feedback/complaint concerning our
Personal Data Protection Policy, you can send your request via email to us.
To assist us in dealing
with your request, please provide us with your full name, contact number and your associateship ID code in the
email.
Withdrawal of Consent, Access and Correction of Personal Data
If there are any questions or concerns regarding this Privacy Policy, please contact us at hello@skincomm.com
How can you contact us?
Third Party Web Analytics
We may use third party web analytics services, such as Google Analytics to help
us analyse how visitors use our website. Google administer these services using technologies such as cookies,
web server logs and web beacons. It may collect audience data such as age, gender, and interests to better
understand the behaviour of our visitors. This process also helps us manage and track the effectiveness of our
marketing efforts. We do not combine the information collected with personally identifiable information.
You
can prevent analytical tools from recognizing you on return visits to our websites and mobile applications by
disabling cookies on your browser.
To disable Google Analytics, please download the browser add-on
for the deactivation provided by Google at https://tools.google.com/dlpage/gaoptout?hl=en.
More
information on the handling of user data by Google can be found in Google Privacy Policy.
Third
Party Internet-Based Advertising
We may use the services of one or more third party companies for
internet-based advertising (also called “targeted advertising”, “remarketing”, or “behavioural advertising”).
If we do, these third party advertising companies may also collect information from your activities on our
websites and mobile applications as well as other websites to help personalize your experience and provide
advertisements targeted to suit your interests and preferences. This means that our ads may appear on
participating websites based upon your browsing activities. We may use and allow our third party advertising
companies to use the technologies listed above (see “Third Party Web Analytics” section) and other similar
technologies.
You may opt out of the automated collection of information by Google for the purpose
of delivering advertisements tailored to your interests, by visiting Google Ad Personalization page
and/or Baidu Ad Personalization page.
We may also disclose your personal information to third
parties where disclosure is both legally permissible and necessary to protect or defend our rights, matters of
national security, law enforcement, to enforce our contracts or protect your rights or those of the public.
Third
parties connected with business transfers: We may transfer your personal information to third parties relating
to a reorganisation, restructuring, merger, acquisition or transfer of assets, provided that the receiving
party agrees to treat your personal information in a manner consistent with this Privacy Policy.
SKINCOMM
will not sell your personal information to third parties for monetary compensation but may share your
information with affiliated companies and contractors to better serve you by, for instance, tailoring your
online experiences and customizing the products and services you are offered.
Please note our
website may, from time to time, contain links to and from the websites of our partners or affiliates. If you
follow a link to any of these websites, please note that these websites have their own privacy policies and
that we have no control over how they may use your personal information. This is the same for your use of
social media sites. You should check the privacy policies of third-party websites before you submit any
personal information to them.
With which third parties do we share your personal information?
Why we process your information:
To provide you with information about our products and services;
To provide you with the access to and
use of SKINCOMM® shopping services and associateship resources;
To process your associateship
registration;
To process your transactions, order and shipping;
To record and determine
associateship points, incentives bonuses and qualifications;
To communicate with you about SKINCOMM®
products, services, promotions and other events which may be of interest to you;
To conduct business
analytics and data profiling to improve our websites, products and services;
To respond to your
feedback or complaints;
Where necessary, for any investigation or proceedings; or
To comply with
applicable laws and regulations
How we use your information for this purpose:
We process your order history to develop, market, sell or otherwise provide products, services or
information to you.
We also process your name and contact details to provide you with copies of
our newsletter and information about our products, store launches, partnerships and in-store events, contact
you regarding service related matters, and provide you with other marketing or promotional information where
we are permitted to do so in accordance with applicable laws or if you have provided consent for us to do
so. We also process this information to ensure that we do not contact you for direct marketing purposes if
you have asked us not to
Vivere Longevity at SKINCOMM®
By signing up for any Vivere X SKINCOMM® services via the website, you consent to the collection, use, and
disclosure of your personal data by SKINCOMM® and Vivere for the purpose of processing your registration and
providing the requested services, in accordance with the Personal Data Protection Act. Your data will be
handled with strict confidentiality and used solely for service-related purposes.
How do we use your personal information?
Free shipping available on all local orders above $250.
Privacy Policy
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