We offer refunds for all products returned within 3 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us.
Free shipping is available with a minimum order of S$250 per order. For orders below S$250, there will be a delivery fee of S$7 per order. Alternatively, you can opt to self-collect your order at our Experiential Centre.
Yes. We ship overseas to several countries in the world. Due to various regulatory and business constraints, SKINCOMM® is unable to provide shipping to all countries in the world.
International shipping rates are applicable for all overseas orders... (Full response here)
If the product items you received upon delivery showed quality defects... (Full response here)
If the product items you received upon delivery are not as per your order... (Full response here)
When your order is on the way to your delivery address / country, you will not be able to change the delivery address.
Tracking is not available. Once your parcel is shipped, you will receive an automated notification...
No, we currently do not deliver to PO boxes.
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